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We offer a full 100% Money Back Guarantee on all 3D Hair products.

If you are not 100% happy with your 3D Hair then please send us a message  and let us try to resolve any problems you have. If we are unable to resolve your query then please send the item back to

PO BOX 193
L12 5WT

Once we receive the item back we will issue you a full refund for the cost of the item you purchased excluding any postage costs.

If the problem was due to the fault of 3D Hair then your postage costs will be refunded in full including the return costs to cover First class signed for post for returning the item to 3D Hair.

We will only refund or replace items once we have received the return from yourself. We suggest you keep any postal receipts for the return in case there is any claim against the postal service.